Privacy Policy

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1. TheBestAuthority.com (“TheBestAuthority,” the “Company,” or “we,” “us,” and/or “our”) is committed to protecting the privacy of individuals who visit our website, and those individuals and businesses who purchase or use our products and services. This Privacy Policy describes our privacy practices in relation to the use of our website and the related applications and services offered for sale by TheBestAuthority, and your choices about how we use personal data about you.
2. We collect and use personal data to operate effectively and provide you the best experience with our services. We only use your personal data where we have a proper legal basis for doing so.
3. We do not sell, give, rent or trade your personal data to third parties, including advertisers, marketers or spammers.
4. We store your personal data only so long as we need it to provide our services to you and fulfill the purposes described in this Privacy Policy.
5. If you provide personal data to us about your customers, we will keep that personal data confidential, and will use it only as necessary to provide the services you have purchased.
6. We take the security of your personal data seriously, and use industry standard safeguards to protect any personal data stored on our systems.
7. We use cookies and similar technologies to help us understand how visitors use our website, but we never sell or transfer any of this information to third parties.
8. We are not responsible for the privacy practices of any websites linked to our site if they are not controlled or owned by TheBestAuthority.
9. This Privacy Policy is legally binding and may be updated from time to time.
10. Your use of the Site, or your purchase of our Services, constitutes an acceptance of our Terms of Use and this Privacy Policy.

In some areas of the Site (such as when you provide information for us to contact you or when you ask for additional information) and in connection with our Services, TheBestAuthority may collect Personal Data, including your name, address, email address, telephone number, username(s), billing information, and other information which you voluntarily provide. We collect information through commonly-used tools such as email, telephone, social media interactions, cookies, web beacons, browser data, IP address, mobile devices, third parties, and the actions you take through use of the Service.

If you request us to do so — for example, by signing up for a service that involves collecting or tracking your Personal Data — we may collect your Personal Data from third-party sources such as online review sites, social media sites, or other sites on the Internet.

As is true of most websites, we gather certain information automatically, including IP addresses, browser type, ISP, referring/exit pages, files viewed, operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the Site.

We use Personal Data for legitimate business interests, including to:

• process your transactions and related payments;
• provide customer support and manage your account;
• communicate with you about the Services;
• conduct analytics on how the Site and Services are used to improve them and inform our marketing strategy;
• send administrative information such as updates to our terms and policies;
• respond to your inquiries and fulfill your requests;
• share Personal Data among our affiliates and subsidiaries for administrative and business operation purposes;
• prevent fraud or criminal activity and secure our systems;
• respond to lawful requests from public authorities and enforce our terms.

TheBestAuthority will not disclose any Personal Data about any individual except as set forth in this Privacy Policy. We do not sell or rent your Personal Data. We share information only in the limited circumstances below:

• With service providers under contract who help with business operations, payment processing, hosting, fraud investigation, analytics, and CRM/marketing tools. These third parties are obligated to protect your data and use it only as necessary.
• To cooperate in good-faith investigations of fraud or other illegal activity, and to protect our rights and the safety of others.
• In response to a subpoena, warrant, court order, or comparable legal process.
• To your agent or legal representative.
• To a potential buyer in connection with a proposed purchase, merger, or acquisition of any part of our business.

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. Our website servers are located in the United States and our third-party service providers operate around the world. We have taken appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy.

1. Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents have certain rights regarding our collection, use, and sharing of their Personal Information.
2. You have the right to know what Personal Information has been collected about you and to request deletion of that information, subject to CCPA exceptions.
3. TheBestAuthority does not sell your Personal Information and will not do so without providing you notice and an opportunity to opt out.
4. We do not offer financial incentives associated with our collection, use, or disclosure of your Personal Information.

To exercise access, data portability, or deletion rights, submit a verifiable consumer request by:

• Calling us at 866-322-8372
• Emailing info@thebestreputation.com

Only you or a person authorized by the California Secretary of State to act on your behalf may make a verifiable consumer request. You may make a verifiable consumer request for access or data portability twice within a 12-month period. We will respond within 60 days of receipt where possible. We will not discriminate against you for exercising your privacy rights.

Upon request, TheBestAuthority will tell you whether we hold any of your Personal Data. Customer service is available between 9:00 a.m. and 5:00 p.m. EST. Removal of information may take up to 60 days.

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. If you have opted into marketing communications, we retain your preferences until you opt out. In some cases we may anonymize your Personal Data so it can no longer be associated with you.

Our Services may require our customers to share information about third parties (their customers, clients, or patients). We treat that information confidentially and do not share it with third parties except as necessary to perform our Services. We collect this information under the direction of our customers and have no direct relationship with the individuals whose personal data it processes.

TheBestAuthority and its partners use cookies and similar technologies to operate and administer the Site, analyze trends, and gather demographic information. Our lawful basis for setting cookies is your consent. A cookie is a small text file stored on your device.

The security of your Personal Data is important to us. Sensitive information is encrypted. Personal Data is stored behind a firewall and only accessible by those who need it. We test our security systems regularly. However, no security system is perfect, and we do not guarantee that unauthorized access will never occur.

The Site contains links to other sites that are not owned or controlled by TheBestAuthority. We are not responsible for the privacy practices of such other sites. We encourage you to read the privacy statement of every website that collects personal data.

We provide you the opportunity to opt out of having your Personal Data used for certain purposes when we collect it. If you no longer wish to receive our newsletter and promotional communications, you may opt out by emailing or calling us.

You are responsible for regularly reviewing this Privacy Policy. We reserve the right to modify this Privacy Policy at any time and will publish any new Privacy Policy in advance of its effective date.

Questions about this Privacy Policy? Contact us at 866-322-8372 or info@thebestreputation.com.